Every Robinson Willey fire comes with a one year parts and labour warranty..

We would like to take this opportunity to thank you for purchasing a Robinson Willey fire and hope it brings you many years of enjoyment. As part of our ongoing commitment to our customers, your new fire comes with a one year parts and labour warranty.

In the unlikely event that your fire requires attention during the warranty period and to ensure you receive prompt and efficient handling of any service request, we ask that you register your fire as soon as possible after purchase.

To register, you can either click on the link below to register online, or complete the registration card included in the box with your fire. Please use the Freepost address provided.

Register by Post

Robinson Willey
A division of Glen Dimplex UK Limited
Millbrook House
Grange Drive
Hedge End
SO30 2DF

Register Online

Please complete the online registration form